Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
Shipping & Delivery
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We currently ship to countries within the European Union (EU).
For local deliveries in the islands of Malta and Gozo, customers may be eligible for free delivery depending on the order value and related promotions that we may make available. The Free Delivery option is automatically added for qualifying orders upon checkout.
Once an order is placed through our website, updates to the order including the shipping status will be communicated via email. This also applies for the Collect From Store option that is available for all orders placed by customers in Malta and Gozo. Prior to collecting your order from our store, please wait for the email confirmation indicating that your order is ready for collection. Privacy & Security
- Please read our Privacy Policy page for full details about privacy and security while using our website.
Returns & Replacements
- If you are not happy with the product or your product is damaged during shipment, we will replace the product for you. Please contact us within 14 days from date of purchase to claim youre replacement or refund.
Ordering
- You can order products from our website through an easy process. Simply browse the products and add the products you wish to purchase to the Shopping Cart. When you are ready to proceed with purchasing the items in your shopping cart proceed to Checkout to complete the purchase.
Payment, Pricing & Promotions
- We currently accept payment through PayPal for all International orders, while local customers in Malta can opt to pay upon delivery or collection.
Viewing Orders
- You can view all your completed and active orders on our website through the My Account link.
Updating Account Information
- You can update your existing account information through the My Account link on our website.
